How to Activate a TM SIM Card in the Philippines 2026
The first and most crucial step to enjoy cheap calls, texts, and mobile data is to activate a TM SIM card. TM (Touch Mobile) is a service of Globe Telecom that is popular in the Philippines due to its affordable promos and good coverage throughout the country.
The TM SIM cards are automatically activated, although in some instances, they might need to be manually activated. This is usually based on where you are, whether you have a phone that is compatible or not, or whether you follow the correct Sim Tm registration steps. The activation is not complex and does not involve any technical expertise.
Here, you will get to know all the working techniques to activate a TM SIM, what to prepare in advance, and how to deal with the issues of activation in case they arise. With this guide, you will be able to begin using your TM number without any unjustified delays.
Things to Check Before Activating Your TM SIM
It is important to note that some basic requirements must be checked before your TM SIM card can be activated. These checks are used to avoid activation problems that are common, like no signal, non-functioning USSD codes, or slow confirmation messages.
- To begin with, make sure that your TM SIM card is new, unused and physically intact. Damaged, expired, and long-inactive SIM cards might not boot up and might need to be replaced at a Globe Store.
- Second, you need to have a network-unlocked mobile phone. Phones that are locked to a different carrier might not pick up the TM or Globe signal. TM SIMs can be used with GSM phones, such as most Android phones and iPhones.
- Third, ensure that you are in a location where the TM or Globe network has good coverage. Weak signals may break the activation messages or deny the SIM access to the network.
- Finally, according to the Philippine SIM Registration Act, all SIM cards are to be registered with a valid ID. Although there are SIMs that are activated before registration, unregistered SIMs may be suspended or permanently deactivated in the future.
Available Methods to Activate a TM SIM Card
TM provides multiple activation methods to ensure users can activate their SIM cards easily. Automatic activation works for most users, but manual options are available if needed.
Automatic TM SIM Activation Process
Automatic activation is the most common and fastest way to activate a new TM SIM card. In most cases, no manual action is required.
- Turn off your mobile phone completely.
- Insert the TM SIM card into the correct SIM slot.
- Turn your phone back on and wait for it to search for the TM or Globe network.
- Within a few minutes, network bars should appear on your screen.
- You may receive a welcome or activation SMS confirming that your TM SIM is active.
- Once confirmed, your SIM is ready for calls, texts, and mobile data.
- If no message appears after several minutes, restart your phone.
- If the issue continues, remove and reinsert the SIM card to refresh the connection.
Activate TM SIM Using *143# Menu
If automatic activation does not work, the *143# menu provides a reliable manual activation option.
- Open your phone’s dialer.
- Dial *143# and press the call button.
- A menu will appear on your screen.
- Select the TM-related options from the list.
- Look for SIM services, SIM activation, or SIM status check.
- Follow the on-screen instructions until you receive a confirmation message.
- This method requires a stable TM or Globe network signal.
- If the menu does not load or shows an error, move to a location with better signal.
- Wait a few minutes and try dialing *143# again.
Activation Through SMS or Voice Call
TM SIM activation can also be triggered through basic network activity like texting or calling.
- Send a text message to any active mobile number.
- Alternatively, make a short call and end it after a few seconds.
- This activity signals the network to activate your SIM automatically.
- Wait for an activation or network update message.
- If the SMS or call fails, add a small load balance to your SIM.
- Retry sending a text or making a call after loading.
- Successful activation is confirmed through an SMS or signal update.
Activation of TM SIM Using Mobile Data
Some TM SIM cards activate automatically when mobile data is used for the first time.
- Insert the TM SIM card and turn on your phone.
- Enable mobile data from your phone settings.
- Open a web browser or any app that requires internet access.
- If the connection is successful, TM may send automatic configuration and activation messages.
- If mobile data does not work, check that your APN settings are correct.
- Restart your phone after correcting the APN.
- Turn mobile data back on and try again.
What to Do After Your TM SIM Is Activated
After activating your TM SIM card, it is important to follow a few steps to make sure that you will not experience any interruptions. A lot of users do not follow these steps and end up experiencing problems like SIM deactivation, unsuccessful promos, or a lack of network.
Once activated, your SIM is already able to identify the network, but it might still be limited in its functionality until registration, loading, and promo subscription are done.
Register Your TM SIM Card to Avoid Deactivation
The Philippines has a SIM Registration Act that requires SIM registration. Although your TM SIM may be successfully activated, it may not be registered, which may lead to temporary blocking or deactivation.
TM SIM can be registered online using the official TM or Globe SIM registration portal. You will be required to give your mobile number, personal information, and a valid government-issued ID during registration. Identity verification may also require some users to take a selfie.
In case the online registration is not convenient, you may go to a Globe Store with your TM SIM card and a valid ID. After registration, your number is not suspended.
TM SIM Registration Requirements
Requirement | Details |
TM Mobile Number | The SIM you want to register |
Valid Government ID | Passport, National ID, Driver’s License, UMID, etc. |
Personal Information | Full name, date of birth, address |
Selfie Verification | May be required for online registration |
Active SIM | SIM must be inserted in a working phone |
Load Your TM SIM Card
After registration, you must add load to your TM SIM card to fully use its services. Without load, you may not be able to make calls, send texts, or subscribe to promos.
TM load can be purchased through physical retailers, online platforms, and mobile wallets. Many users prefer digital loading methods because they are faster and more convenient.
Ways to Load a TM SIM Card
Loading Method | Description |
GCash | Buy load directly through the app |
Globe Stores | Over-the-counter loading |
Convenience Stores | 7-Eleven, sari-sari stores |
Online E-load | Shopee, Lazada, Maya |
Transfer load from another TM or Globe user |
Keeping a small balance on your SIM ensures you can activate promos anytime and avoids service interruptions.
Subscribe to TM Promos After Activation
Once your SIM has load, subscribing to TM promos helps you save money on calls, texts, and data. TM offers flexible packages suitable for light users, heavy data users, and all-net callers.
You can browse and register for TM promos by dialing *143# or through the GlobeOne app. The app provides an easier way to manage subscriptions, check balances, and track promo validity.
Popular TM promos include unlimited texts, all-net call bundles, and affordable data offers for daily or monthly use.
Once your SIM is active, you can immediately register for TM promos like AN20 after activation to enjoy calls, texts, and data.
Fixing TM SIM Not Working After Activation
Sometimes, a TM SIM may show errors such as “No Service” or fail to connect even after activation. These issues are usually minor and can be fixed with basic troubleshooting.
Restarting your phone often resolves temporary network glitches. You can also toggle Airplane Mode on and off to refresh the signal. Make sure your SIM is properly inserted and that your phone’s network mode is set to automatic.
If problems persist, verify that your SIM is registered and has enough load. For unresolved issues, contact TM customer support or visit a Globe Store.
Common TM SIM Issues and Solutions
Problem | Possible Cause | Solution |
No Service | Weak signal or SIM issue | Move to a better area, restart phone |
SIM Not Detected | Improper insertion | Reinsert SIM correctly |
USSD Not Working | Network delay | Retry later or change location |
Data Not Working | Incorrect APN | Reset APN and restart phone |
SIM Blocked | Not registered | Complete SIM registration |
Call/Text Failed | No load | Add load and retry |
How to Check if Your TM SIM Is Fully Activated
Confirming your SIM activation ensures everything is working correctly before daily use. There are multiple ways to verify your TM SIM status.
You can dial *143# and check if the menu loads successfully. Sending BAL to 8080 confirms that SMS services are active and that your SIM can communicate with the network.
You can also check your phone’s signal bar and network name. Seeing “TM” or “Globe” indicates a successful network connection. Making a test call or sending a text is another reliable confirmation.
TM SIM Activation Status Check Methods
Method | What It Confirms |
Dial *143# | Network and SIM access |
SMS BAL to 8080 | SMS and account activity |
Signal Bars | Network connection |
Test Call or SMS | Full SIM functionality |
Extra Tips for Smooth TM SIM Usage
It is important to have your SIM registered and active by frequently using it. SIM can be expired due to long periods of inactivity. SIMs should not be changed between devices too often, as it can lead to temporary network problems.
Keep your SIM card packaging in a safe place, particularly when registering. This may come in handy when the customer support requests verification information.
You can manage your TM SIM more effectively with the help of the GlobeOne app. It enables convenient promo registration, checking of balances, and monitoring of accounts all under a single roof.
TM Customer Support Help
TM customer support can help you in case your TM SIM does not start, regardless of all the possible methods.
You can dial 808 using a different TM or Globe number and tell them that your SIM is not working. The support agent might ask you to provide your SIM number, phone model, or registration information.
Should the problem not be able to be resolved remotely, you may be advised to visit the nearest Globe Store. Bring your TM SIM card, SIM packaging, valid ID, and your mobile phone to be checked and helped.
Final Thoughts
When properly done, it is not a complicated task to activate a TM SIM card. TM is also among the best prepaid networks in the Philippines with several activation options, convenient registration, and cheap promos.
This is a full guide that will help you to activate, register, load, and manage your TM SIM without any stress. These steps will guarantee a smooth and reliable mobile experience regardless of whether you are a new user or switching networks.
Frequently Asked Questions
What is the procedure for activating a TM SIM in the Philippines?
To turn on your TM SIM, you only need to insert it into your phone and switch on the device. The majority of SIMs are activated automatically. In case of failure, dial, send a text or make a short call to activate it, i.e. *143#.
What is the average time of TM SIM activation?
The activation of TM SIM typically takes several minutes. In others, it can take up to 24 hours particularly when the network is congested or when the signal is weak.
Does a TM SIM need to be registered before it can be activated?
You can turn on your TM SIM, and then you need to register shortly. Philippine law may block or permanently deactivate unregistered SIM cards.
What happens when my TM SIM is not starting?
Reboot your phone and ensure that you have inserted the SIM correctly. Attempt to dial the code of 143, text or switch mobile data on. In case it remains not to work, call TM customer service or go to a Globe Store.
Is it possible to reactivate an inactive or expired TM SIM?
Inactive TM SIMs may be reactivated in case it have not taken too long before it expires. Go to the closest Globe Store to find out whether it can be reactivated or replaced.
What happens in case I lose or destroy my TM SIM?
In case of loss or damage to your TM SIM, visit a Globe Store with a valid ID. They can assist in replacing the SIM and retrieving your number in case it is registered.
Is it possible to use the same phone to activate more than one TM SIM?
Yes, it is possible to use several TM SIMs on a single phone, provided the phone has dual SIM and each SIM is registered individually.
What is the way to verify whether my TM SIM is active or not?
You may dial *143, send BAL to 8080, check network bars or make a test call or text. When these work, your TM SIM is working.
