TM SIM Registration

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Welcome to simregistrationtm.ph, your go‑to resource for navigating the legal requirements, processes and best practices for registering your TM SIM card in the Philippines. We are an independent, educational website, not affiliated with Globe, TM, or the National Telecommunications Commission. Our mission is to help mobile subscribers understand their rights and obligations under the SIM Registration Act, avoid scams, and stay compliant with the law.

How to Reach Us

For questions, suggestions, corrections, partnership inquiries, or support, please contact us at:

We aim to respond to inquiries within 48 hours. Please provide as much detail as possible so we can route your message to the right person.

Our Office Address

SIM Registration TM PH operates from our office in Cebu City:

9‑A Junquera Extension
Cebu City, Central Visayas 6000
Philippines
Latitude: 10.302484
Longitude: 123.898119

Note: This is our mailing address only; we do not accept walk‑in registration or support requests. All SIM registrations must be performed through official channels such as the TM portal or GlobeOne app.

What We Do (and Don’t Do)

We do not register SIM cards on behalf of users. Instead, we provide clear, step‑by‑step guides and answer common questions about:

  • Understanding the SIM Registration Act and how it protects subscribers from fraud and illegal activities.

  • Preparing required documents, such as valid IDs, proof of purchase and selfies for verification.

  • Completing registration using official platforms like TM’s online portal and the GlobeOne app.

  • Troubleshooting common issues, such as failed verification, one‑time password (OTP) problems, or rejected documents.

We also publish general telecom news, updates on deadlines and penalties, and tips for staying safe online. While we strive to keep content accurate and current, laws and procedures can change, so always double‑check with official sources. We are not responsible for any damages, fines or service interruptions arising from reliance on information published here.

Our Author & Expertise

simregistrationtm.ph content is managed and reviewed by Joyce Capacillo, a seasoned telecom executive with more than two decades of experience in marketing, sales operations and broadband services.

  • Current Role: Director of Sales Operational Support at DITO Telecommunity Corporation (May 2025 – present). Joyce leads the operational and governance cadence for broadband prepaid and postpaid services, ensuring strategic alignment, efficient processes and on‑time commission payments.

  • Broadband Business Unit Head (June 2022 – present): Oversees marketing strategy and product development for broadband services, driving acquisition, retention and customer satisfaction.

  • Director of Inventory Management (Aug 2024 – Apr 2025): Normalized supply levels and improved forecasting for mobile handsets and broadband devices, eliminating stock shortages and reducing excess inventory.

  • Marketing Director at Asian Institute of Management (Jan 2021 – May 2022): Led marketing strategy and product marketing efforts for educational programs.

  • Head of Marketing Department at Metrobank (Apr 2011 – Dec 2019): Developed brand propositions, acquisition and loyalty programs across multiple consumer banking products.

  • Marketing Director at Globe Telecom (Feb 1996 – Dec 2008): Launched and relaunched major telecom brands, including Touch Mobile and Globe Broadband.

Joyce brings a wealth of experience in telecom operations, customer acquisition and service delivery. Her insights help us analyse regulatory updates and craft practical guides for SIM registration. She is dedicated to promoting secure and efficient registration processes while supporting government efforts to curb fraud.

Connect With Us on Social Media

Join our community for updates, discussions and tips on SIM registration and mobile safety:

We encourage questions and constructive feedback through these channels, but remember we cannot process personal data or handle official registration requests via social media.

Feedback & Complaints

If you have concerns about inaccurate information, broken links, or wish to request removal of content, please email us at admin@simregistrationtm.ph. For privacy or copyright concerns, please include relevant URLs and details so we can investigate quickly.

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